πŸŽ‰ Try Palermia free for 30 days, no commitment.

The easy-to-use app that connects families with the community

We reduce the communication load with families and increase their satisfaction with the community, without adding more work for your staff.

Family view in Palermia: a resident's daily photos and updates

For families

Families will know faster and better how their loved one is doing, and their trust in the community will grow.

For the community

Your team's work will become more visible, and they'll see how families value and trust them more.

100% customizable

Choose which modules and options you want for your community's app, and which you don't.

How it works

Daily photos

The staff shares day-to-day photos, with each family's consent.

Medication

A simple summary: on track or an issue to flag. Clinical detail stays with nursing staff.

Meals and activities

What they ate, how much, and whether they joined today's activities.

Direct messaging

A private chat with the community, no middleman.

Visit scheduling

Families request a time for an in-person visit or video call, no phone tag.

Documents and birthdays

Reports, invoices and policies in one place. No birthday ever slips through.

Benefits

For the Community

  • Fewer daily phone calls
  • Happier families, better retention
  • A real differentiator from other communities

For the Family

  • Know how your loved one is doing without calling
  • Real-time photos and updates
  • Direct contact with their caregivers

For the Resident

  • Feels present in their family's life
  • Their daily moments get shared, not lost
  • Their health data stays protected

Because great care isn't enough if the family can't see it.

3 account types, each with what it needs

Everyone logs into the same app β€” each one only sees what's relevant to them.

Community admin

  • Manages the team: adding and removing staff, residents and families
  • Turns features on or off based on what the community needs
  • Sees the community's details and subscription plan

Caregiver / Nursing staff

  • Logs the daily routine: meals, activities, photos and doctor visits
  • Nursing staff records medication and vital signs
  • Chats with families and leaves handoff notes for the rest of the team

Family member

  • Sees their loved one's photos and updates in a single feed, no calls needed
  • Chats directly with the community and requests visit times
  • Uses the app completely free

Privacy first

It's not a marketing line β€” it's built into the foundation.

Each family decides whether to consent to photos of their loved one. Without consent, they can't be tagged β€” not even by mistake.

Health data (medication, vitals) is only visible to nursing staff β€” never exposed more broadly than it needs to be.

Simple pricing, no surprises

One plan, no tiers, no fine print.

USD 59

per month

Unlimited families per community. Families use the app at no cost.

Request a demo

What communities are saying

β€œ

We used to get twenty calls a day asking how residents were doing. Now families just open the app.

Linda Martinez

Executive Director, Sunrise Gardens (Miami, FL)

β€œ

What I value most is that nursing logs medication in seconds, and families get peace of mind without any extra data exposure.

Robert Klein

Administrator, Coral Oaks Senior Living (Miami, FL)

β€œ

My mother has lived at the community for two years. Seeing a photo of her smiling at the gardening class makes my whole day.

Patricia Diaz

Family member, Miami, FL

Frequently asked questions

How does billing work?

The community pays a monthly subscription; families use the app at no cost. Message us to get a plan based on your community's size.

Does staff need to install anything?

The app works from a tablet or phone β€” though you can add an app icon to your phone if you'd like.

Can more than one family member have access to the same resident?

Yes, any number of family members, each with their own login.

What if I don't consent to photos of my family member?

They simply can't be tagged in any post, even a group photo.

Who can see medication information?

Only nursing staff and community leadership.

Does staff need a lot of training?

No β€” it's built to be logged in seconds from the hallway, with large buttons.

Request a demo

Tell us about your community and we'll be in touch shortly.